631-612-6976
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Since 2012
Use this support form to send a request about your website, marketing, or digital services if you are a current Design ME Marketing client. You get a confirmation email as soon as the ticket is in.
Most updates are completed within 24 to 48 business hours. We follow up with any updates or questions along the way.
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A clear request can go straight to work. A vague one starts with a round of questions. These four details cover almost everything we need.
The website address, or the profile or ad account the request is about, if you have more than one with us.
Paste the link to the page that needs work so nobody has to guess which one you mean.
What it says now and what it should say, or what you see going wrong. New text, prices, and photos can go right in.
If the change is tied to a date, like a sale, an event, or new hours, tell us the date up front.
It arrives once your ticket is submitted, so you know the request reached us.
We read it, and if anything is unclear, we ask before we start.
The change goes live, and we confirm it with you when it is done.
Do not wait on a ticket for that. Call the office during business hours and tell us what you are seeing.
